Operational Review

Consulting Services | Revenue Cycle | Patient Financial Services | Operational Review

Cash flow and customer relations.

If you’d like to improve both…

Here’s how QHR can help.

A smoother running PFS department.

Patient financial services has a great opportunity to enhance revenue and patient loyalty—or weaken them. QHR can help your team become ambassadors for your hospital, with hassle free service. And, running smoother, you’ll expedite billing and collections, for a healthier bottom line.

QHR works with hundreds of hospital PFS departments across the country. Our experienced consultants can quickly identify and recommend improvements for your department, from staffing to processes.

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QHR’s experts conduct an on-site diagnostic review of your PFS function, including:

  • Staffing levels
  • Staff qualifications
  • Charge capture
  • Unbilled accounts
  • Policies and procedures
  • Pre-admission, admission, registration, billing and collections processes
  • Accounts receivables

Comparing your performance to peer group and best practices, we identify and document specific improvement opportunities. You receive a report with detailed recommendations and a custom management action plan.

Best practice billing.

QHR guides you in reengineering your PFS function. We’ll help you streamline your revenue cycle, increase productivity and enhance customer relations.