Staffing Assessment and Implementation
Labor is your business’ greatest expense, but it can also be your greatest asset.
By staffing wisely, you can improve your bottom line – without sacrificing quality or patient safety. It’s all about systematic labor management.
Here’s how QHR can help.
QHR’s seasoned labor management specialists begin by analyzing payroll and patient volume data to measure your productivity potential. Then, we meet with your hospital’s leadership team to validate assumptions, refine targets and pinpoint your areas of greatest opportunity.
Next, our nurse consultants join the effort – helping bridge the gap between your finance and clinical staff. They work alongside QHR’s productivity experts to gain manager buy-in through focused productivity and staffing pattern development. The end result: Managers skilled at flexing staffi ng to volumes – helping ensure ideal productivity, while safeguarding patient care.
A QHR Staffing Assessment provides:
- A thorough evaluation of existing overall and departmental staffing levels
- Comparison to national best practice benchmarks at the 75th and 90th percentiles
- Realistic staffing targets, grounded in benchmarks, adapted to each individual department’s needs
- On-site productivity education for department managers
- Implementation services to help departments achieve identified goals
Ultimately, a QHR Staffing Assessment can help your hospital:
- Reduce costs
- Validate, minimize or even eliminate the need for reductions in workforce
- Support its department managers with tools designed to help them do their jobs effectively and efficiently – no matter how volumes may shift
- Educate and train staff to help ensure that improvements are sustained longterm
How do we help you identify and implement the right targets for your hospital?
- During the Assessment phase, we spend time on-site with you, so that we can understand how your facility and departments are unique – and then we flex targets accordingly.
- Next, we spend 3-4 months in Rapid Cycle Implementation.
- Once implemented, managers are held accountable to productivity targets:
- Department managers are required to develop and implement action plans to close productivity gaps
- Productivity measures are used in the formal performance management process
- Managers are required to explain/document variances from the targets.
QHR’s labor management delivery model and our advanced tools and resources allow you to create a sustainable staffing process. When you bring in QHR labor management consultants, you access a team with experience in a wide range of facilities – from major IDNs to small CAHs. We leverage our expertise to help you make the right decisions for your facility.
