Trustee Guidance
Serving as a hospital trustee requires significant commitment.
Trustees must function in a complex healthcare environment, one that is constantly changing and that demands extensive healthcare knowledge and leadership skills.
Here’s how QHR can help
The tools to master the challenge.
QHR supports its client trustees with a wealth of resources and education to help them lead their hospitals while mastering the intricacies of the healthcare environment. From new trustee orientation packets and customized educational programs to financial reports and data that help trustees make the right decisions, we support our trustees and help them make our client hospitals successful.
Resources for new board members
Trustee Orientation Manual – an overview of QHR national presence (map) and services and samples of trustee education materials. Includes the Trustee Quick Reference Guide (trustee roles & responsibilities), the latest Trustee Times newsletter, a glossary of healthcare terms, an overview of QHR services, contacts, conferences, webinars, etc.
Board Essentials, an education program for new trustees. Board Essentials introduces and reviews the concepts that hospital board members need to master to be effective. The classroom-based Board Essentials program offers an excellent networking opportunity for trustees and their senior leaders. Topics include:
- Board roles & responsibilities
- Legal obligations & regulations
- Healthcare finance
- Strategic planning
- Quality & Safety
- Board compliance
- Physician credentialing
- Recruitment & retention
- QHR services and products
Trustee “How to” Webinars – webinars on practical topics for board members broadcast live on a monthly basis at 12 noon Central Time.
The Trustee Quick Reference Guide - a handy guide to the fundamental of good governance in an easy-to-read format.
- Reviews the basics and answers specific questions about your roles and responsibilities as a board member.
- Ask your Regional Vice President for a copy of the Trustee Quick Reference Guide for your new board members.
Access to meaningful data
QHR provides a variety of tools that keep trustees effective in their role. QHR works with trustees to implement strategic goals, advice on challenging issues, and review data that helps them understand their hospital’s financial exposure and continued progress. Regular progress reports keep trustees knowledgeable of hospital developments so that they are prepared through the following resources:
- On-site presentations, participation in board meetings, local support and guidance
- Formal monthly operating reports, annual business plans, financial operating reviews, management action plans
- Client service reports that demonstrate the true operating results and value
Trustee Continuing Education
QHR believes that a well-educated and well-informed board will make strategic decisions that are in the best interest of the hospital. As a result, QHR is dedicated to trustee education.
- Trustee Conferences – Continuing education on healthcare topics and hospital issues for the board.
- Trustee Times - A bi-monthly publication about a variety of issues relevant to trustees.
- Trustee Webinar’s – Practical “how to” education for trustees on board best practices offered monthly and delivered directly to the local setting.
- Trustee Education Programs – Customized instruction delivered on site at the hospital or other location of the hospital’s choosing.
- theQsphere.com (Insider Portal) – An online resource with recorded trustee webinars and a wealth of information covering a wide range of healthcare fields.
Real data, the right education.
Let QHR help you navigate this complexity with resources for new trustees and continuing education that results in a better understanding of your fiduciary responsibility.
