QHR Learning Institute Course Designed to Arm Nurse Leaders with Skills to “Lead from the Middle”
Brentwood, Tenn. (January 31, 2011) – On March 29, the QHR Learning Institute will present a classroom course titled “Leading from the Middle: Helping Nurse Leaders Succeed.” The two-day event, to be held at the Quorum Conference Center in Brentwood, Tennessee, will teach participants how to:
- Manage departmental budgets;
- Improve staffing and productivity;
- Recruit, hire and develop the right staff for their hospital;
- Motivate staff to work hard, do their best and achieve their goals;
- Assess conflicts and apply resolution tactics;
- Conform to compliance and employment regulations;
- Foster a patient-centered focus; and
- Encourage interdepartmental collaboration.
“This course features a very realistic nurse management simulation that walks participants through the major issues and events nurse managers encounter on a daily basis,” says course leader and QHR senior consultant Christopher Martorella. “Participants should leave with a new – or improved – skill set. They’ll be armed with the information and techniques they need to manage almost any challenge, from budgeting to conflict resolution.”
This course is accredited through the American Nurses Credentialing Center (ANCC)/Tennessee Nurses Association. Recommended CNEs: 13. To learn more or to register for “Leading from the Middle: Helping Nurse Leaders Succeed,” visit http://www.qhrlearninginstitute.com/events.
About the Course Leader: Christopher Martorella, MSN, RN, NEA-BC, CENP
Christopher Martorella brings nearly 25 years of healthcare management experience to QHR and its hospital clients. An expert in business and clinical operations in both community and academic hospitals, he specializes in nursing staff development and training, and interdisciplinary team development. Christopher firmly believes that success in Patient Services is founded on educated and mutually supportive nursing/medical teams, and an ongoing commitment to identifying and resolving root causes of patient dissatisfaction. To this end, much of his work focuses on creating, implementing and evaluating programs that increase competencies and drive quality measures; patient, physician and employee satisfaction; and profitability. Christopher holds a Master of Science degree in nursing from the University of Florida and a Bachelor of Science degree in nursing from Florida State University.
QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the market leader in hospital management, with nearly 150 current multi-year clients across the U.S. As a consulting resource, QHR is the seventh largest healthcare management consulting firm in the U.S., and the QHR Learning Institute reaches more than 10,000 healthcare professionals each year. To learn how we help hospitals Survive and Thrive, go to http://www.qhr.com.
