QHR Patient Financial Services brings innovative solutions and training expertise to your business office.

Our experienced consultants analyze your patient account management processes and help you redesign for

improvements in productivity, quality, customer relations and cash collections. We identify the sources of any

restrictions in your cash flow, and help you implement an effective, efficient and streamlined process.

INTERIM PFS LEADERSHIP Whether you're ready to start with a clean slate, or need a qualified professional to take your PFS department to the next level of performance, QHR has experienced and qualified staff not only to maintain but strengthen your department while helping you recruit a strong permanent director. OPERATIONAL REVIEW QHR works with hundreds of hospital PFS departments across the country, and our consultants can quickly identify and recommend improvements for your department, to streamline your revenue cycle, increase productivity and enhance customer relations. REVENUE CYCLE SOLUTIONS Your revenue cycle reaches far beyond the business office. QHR consultants reach across hospital department boundaries (PFS, HIM, Reimbursement, Case Management, Managed Care, Coding/Chargemaster, Systems Support), zeroing in on the sources of cash flow problems instead of simply treating the symptoms. The result? Improved cash flow. ▪ Revenue Cycle Assessment Smart Tool ▪ Revenue Cycle Diagnostic Smart Tool QHR WEB-BASED MENTOR PROGRAM QHR’s new Web-based Mentor Program brings you face to face with our consultants on an ongoing basis using the latest web-cam technology. We can provide mentors to a variety of hospital department heads, including HIM, PFS, HR, Materials Manager, Case Manager, Chargemaster Coordinator -- to name a few.

PFS TRAINING PROGRAMS The QHR Learning Institute offers highly effective training opportunities for your management team and staff, both in the classroom and via e-learning technology. ▪ Patient Financial Services Management Program: All the basics of AR ▪ Patient Financial Services Directors Program: Advanced AR Management Training ▪ Revenue Cycle Manager Program ▪ Patient Financial Services Policies and Procedure Development System Training (via the web) ▪ Staff Training Programs (via the web) ▪ Basic Accounts Receivable Management (via the web) PFS CONSULTING SUPPORT From Accounts Receivable analysis to operational issues, QHR Patient Financial Services can help you resolve one issue or a major challenge. POLICY & PROCEDURE DEVELOPMENT TRAINING SYSTEM QHR can help your Access Management, Billing and Patient Financial Services staff communicate better, working in concert and performing consistently – so you get the reimbursement you deserve. READ QHR CASE STUDIES