Rebuilding For Future Success
A fully integrated healthcare delivery system located in South-Central U.S.
$488M total patient revenue, not-for-profit organization
Client Challenge
Turnover of long tenured CEO and CFO: no replacements
No succession plan in place
Increased competition from cross-town rival
Financial challenges raise potential issues with recent bond placement
Timely Solutions
QHR Strategic Initiatives (SI) immediately installed an interim executive management team to sustain operational
integrity of the healthcare delivery system. SI professionals completed in-depth assessments of the healthcare
system, including market, competitive and financial analysis. SI provided the healthcare system’s Board with a
detailed Management Action Plan to return the system to sustained profitability. As part of its work, SI provided
the Board a full facility master plan clearly outlining usage of bond funds which required immediate disbursement
prior to fiscal year end.
Featured Results
The healthcare system met the first year goals developed by SI in the initial Management Action Plan. During the
first twelve months of the engagement, SI improved labor and productivity by $1.2M; accounts receivable and collections
by $3.4M; and a balance sheet improvement of over $1.1M through better supply chain management and cost of capital
equipment. Total dollar improvements, in all areas, amount to an accumulated total of $11.4M. The Strategic Initiatives
team currently provides on-going guidance and oversight to the newly recruited executive management team.
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