Returning to a Strong Financial Position
Hospital located in Mid-Atlantic region, U.S.
$188M total patient revenue, not-for-profit organization
Client Challenge
Accounts Receivable growing
Days Cash on Hand precariously low with payment period at the maximum
Poor patient throughput
Long waiting times in the ED
Lost time in the OR
High staffing costs
Increased competition in market
Timely Solutions
During a ninety day (90) time period, the QHR Strategic Initiatives (SI) team of professionals worked with
the hospital staff to complete a detailed assessment and analysis as well as the provision of a formal report
of the following areas: Revenue Cycle, Patient Services, ED and OR department staffing as well as a high
level overall hospital staffing. Significant improvement opportunities in both revenue and cost were identified.
Implementation Assistance
SI professionals provided implementation support by working closely with and transferring knowledge to the
management team. SI empowered the client to follow and successfully implement the SI action plan without
any additional outside assistance.
Featured Results
Strategic Initiatives provided an optimal staffing plan and framework for a more efficient care plan as well as an
overall action/implementation plan. This plan systematically improved patient safety, reduced infection rates,
and eliminated OR delays and lost time. Projected total dollar realization from SI’s recommendations exceeded
$8M in these areas. In addition, supply chain efficiencies, inventory control and standardization processes
identified another $3M.
On the revenue side, SI identified over $3.4M within the Revenue Cycle areas and a one time cash flow opportunity
of over $5M in account receivables. Upon implementation of SI recommendations, the hospital system immediately
began showing a positive monthly operating income. The facility continues towards 100% plan completion.
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