Case Studies

Achieving a Successful Sale & Ensuring Survival

Bucyrus Community Hospital – Bucyrus, Ohio Since 1932, 25-bed Bucyrus Community Hospital (BCH) has served Bucyrus, Ohio, and the surrounding communities. This independent, not-for-profit, critical access hospital is governed by a local, community-minded Board of Directors. After several years of consecutive net income losses and with days cash on hand at less than one day […] READ MORE

Regaining Regional Prominence

Sparks Health System – Fort Smith, Arkansas The first and oldest hospital in Arkansas, Sparks Health System (Sparks Regional Medical Center) has remained a cornerstone of downtown Fort Smith, AR for 122 years. In 1996, Sparks Health System was the top provider in the region. With $130 million in the bank, this major regional referral system was doing […] READ MORE

Small Hospital…Large IT Implementation

Steele Memorial Hospital – Salmon, ID The 18-bed Critical Access Hospital (CAH) in the Northwest only had months to attest for Meaningful Use. More than a year of contract negotiations had taken them down to the wire to qualify for Medicare and Medicaid incentive payments. The medical staff and hospital administration had the right Electronic […] READ MORE

Transforming a Critical Access Hospital

Phelps Memorial Health Center Holdrege, Nebraska Small patient rooms with communal bathrooms in the hallway were compromising patient privacy. Changes from the Affordable Care Act (ACA) spawned an increase in outpatient services, however; there was no space for this increase in services. The mechanical plant was not efficiently cooling the hospital and OR needed increased airflow and cooling. The medical supply […] READ MORE

Vision, Creativity, and the Will to Succeed

Field Memorial Community Hospital – Southwest Mississippi Field Memorial Community Hospital (FMCH) was built as a Hill-Burton institution (funded by federal grants and guaranteed loans) in 1952 on land with boundaries gerrymandered by two counties. Rich in community pride and with the highly-regarded “Field” family of doctors caring for its patients over generations—this Critical Access […] READ MORE

Better Documentation, Better Bottom Line

Located in Summersville, West Virginia, Summersville Regional Medical Center (SRMC) has served Nicholas County and the surrounding area for over three decades. Rooted by a deep commitment to deliver high-quality, cost-effective healthcare to its community–SRMC wanted to make sure that its clinical documentation accurately reflected the patient care being provided and that it was obtaining […] READ MORE

Do More With Less – Or Is There a Better Way?

“Do more with less” is a common healthcare industry directive, but leaders of this Vermont acute care hospital wanted a more tangible, sustainable path to healthcare excellence in challenging times. North Country Hospital has served its rural Vermont area since its founding in 1919. Like most healthcare organizations, North Country faced significant challenges in the […] READ MORE

Lean Design Improvements Save Hospitals $1 Million

A community hospital located in Colorado needed to address volume increases in its outpatient Medical Oncology Clinic’s treatment center while creating a collaborative, data-driven design to support efficient workflows, allow for growth and enhance the patient experience. The San Juan Cancer Center at Montrose Memorial (Montrose, CO) included six exam rooms and ten infusion treatment […] READ MORE

Smoothing the Bumps in the EHR Road

A major part of the American Recovery and Reinvestment Act of 2009 is the Health Information Technology for Economic and Clinic Health Act (more commonly known as the HITECH Act), which promoted the adoption of electronic health records (EHR) and, ultimately, a network that will connect them all. The goal is that, someday, a patient […] READ MORE

Strategic Service Line Planning for a Sustainable Future

Located within an increasingly competitive marketplace, a hospital in the Southeast had to determine the right service lines to market to its community. The hospital needed a service line strategic marketing plan to differentiate itself from fierce competition and to grow its core services. The Affordable Care Act and industry-wide pressures to cut costs have […] READ MORE